Easy Upsell - Privacy Policy

Last Updated: January 14, 2026

Introduction

Easy Upsell ("we", "our", or "the App") is a Shopify application that helps merchants increase revenue through post-purchase upsell offers. This Privacy Policy explains how we collect, use, and protect data when you use our App.

Data We Collect

🏪 From Merchants (Store Owners)

Store Information: Shop domain, currency settings
Session Data: Authentication tokens required for app functionality

🛍️ From Customers (Buyers)

Order Information: Order ID (used only for analytics tracking)
No Personal Data: We do not collect customer names, emails, phone numbers, addresses, or payment information

📊 Analytics Data

Upsell Performance: Views, clicks, conversions, and revenue generated by upsell offers
Aggregated Statistics: Non-personally identifiable metrics to help merchants optimize their upsell strategies

How We Use Data

We use the collected data to:

Display relevant upsell offers to customers after checkout
Provide merchants with analytics on upsell performance
Improve and optimize the App's functionality

Data Storage and Security

All data is stored securely on encrypted servers
We use industry-standard security measures to protect your data
Data is retained only as long as necessary to provide our services

Data Sharing

We do not sell, rent, or share your data with third parties, except:

When required by law or legal process
To protect our rights or the safety of users
With service providers who assist in operating our App (under strict confidentiality agreements)

Your Rights

🏪 For Merchants

You can:

Access your data through the App dashboard
Request deletion of your data by uninstalling the App
Contact us for any data-related inquiries

🛍️ For Customers

Customers can contact the merchant directly regarding their data. Merchants can submit data requests through Shopify's standard GDPR compliance process.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) by:

Processing data only as necessary for App functionality
Responding to data access and deletion requests
Implementing appropriate security measures
Maintaining records of data processing activities

Data Deletion

When a merchant uninstalls the App, all associated data is automatically deleted within 48 hours
Merchants can request immediate data deletion by contacting us
Customer data deletion requests are processed through Shopify's compliance webhooks

Cookies

The App does not use cookies to track customers. Any cookies used are strictly necessary for App functionality within the Shopify admin.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify merchants of significant changes through the App or email.

🛒 Easy Upsell Privacy Policy